Shipping & Returns
is included in our handling price for all cakes sent anywhere in the U.S.
Your satisfaction with your purchase is of
utmost importance to us. We want you to be very happy with your purchases and
want you to think about Eileen's Special Cheesecake
for future purchases and
services we offer.
We do not offer returns.
Please check the contents of your
order, any missing items must be reported to Eileen's Special Cheesecake
within 1 day of receiving your package. **Missing items do not include
backordered items and applies to orders that were completely
Call us Monday-Sunday between
10AM-7PM Eastern Standard Time at 1-800-521-CAKE.
We are not responsible for
lost or damaged return/exchange shipments. It is recommended that orders be
insured and a signature is required for proof of delivery.
change orders that have already been shipped. We will work with you to add and ship additional items in an expedited manner as soon as possible.EXCLUDED
Any order may be cancelled prior to
shipping. Once the order is shipped, please refer to our return policy;